Guardrisk Credit Protection Plan

Personal loans

Elite's personal loans are tailor-made to the individuals needs. We have 18 Front offices and also the unique Call Centre from where we offer a country wide service.

Personal loans are in essence short term in nature i.e. one to six months repayment on a loan amount of between R300 and R 8 000.00.

Call Centre facility

The whole lending process is done through voice logging and is completed within three minutes. Transfer of funds to a successful applicants account is done within minutes.

The Call Centre provides an organisation and its staff the following benefits:

Incremental Loans

Incremental loans aim to address housing finance needs of the housing market that have an ability to contribute financially to housing costs but to whom bank-funded housing finance is not readily available.

The lives of more than one million people have been improved through these loans but it is believed that there is an endless demand for assistance.

Incremental loans are offered to home owners who wish to build homes on an incremental basis by extending or improving existing property. These loans are for instance extended to add a room, install a geyser, enhance security or to effect any improvement that increase the value of the house.

These loans are targeted to the low- to moderate-income housing market.

Loan amounts range between R3000 and R20000 with a repayment period of between 10 and 36 months.

Elite Branded Card

Elite offers all its clients a fully fledge debit card linked to master card and utilizes a close looped card for all clients qualifying for incremental loans. To ensure that money approved for incremental purposes are only utilized for home improvements and or education, providers are pre-selected and the card is accepted only at these pre approved suppliers of products and services.

Over an above the normal benefits associated with card, clients receives all bank services free of charge.

call centre facility

The Elite call centre is a unique concept in financial services and the only one in South Africa.

The Elite call centre will not only service the micro lending side of business but will aslo administer product support and information inquiries from all other clients.

The call centre improves Elite's operations and reduces costs, while providing a standardized, streamlined uniform service.

Information Systems

The micro lending program has evolved with the industry twelve years ago. Our software package is used by more than 230 outlets nationwide and is well equipped to support the industry at large.

The program is data base structured, user friendly and complies with GAAP (General Accepted Accounting Practice) and the New Credit Act.

Integration into the National Loan Register, required by the National Credit Regulator, is done via CPB (Consumer Profile Bureau) and Compuscan.

The various payment methods that can be processed through the program are: NuPay, Alpps, Electronic deductions, such as debit orders or Salary deductions, as well as Cash receivable.

There is a variety of reports available, of which a popular one is the Daily Statistics report. This report gives an accurate glance of the state of affairs of the business at any time of the month to date.

Our support team consists not only of a Call Centre, but also technical staff who can help resolve most of the IT problems experienced in the micro lending industry. There's also an off-site backup facility available to all users of the program.

Bhenka Financial Training